Laguiole Imports has consistently provided an outstanding shopping experience since its creation in 2002. Over the last 15 years, we have grown from a "tiny eBay retailer" to a full-fledged industry retail leader processing 1000s of orders a year. Our growth was accomplished not by luck but by providing our customers with the best shopping experience and customer service from the time they land on any of our pages all the way to our post-delivery warranty support offered on all our brands.
Our long and prosper relationships with France's top Laguiole manufacturers as allowed us to stand behind all offered Laguiole warranties provided on our site.
Laguiole Imports / NeverUnder, LLC timeline.
2002: Laguiole-Imports.com began back in 2002, and like many "online" business at the time "eBay" was where our first sells came from, and our website was just an unorganized showcase of product with no shopping cart.
2003: The Laguiole-Import.com name was dropped in 2003 to be replaced with CustomCurling.com. To this day no one is sure why this switch happened, or perhaps no one (mainly Frederic) wants to talk about it.
2006: The addition of personalization is added, just around the same time NeverUnder, LLC is created. Since then we have moved to a 2000 SQ. Ft. warehouse and have become the world largest retailer of high-end Laguiole corkscrews.
2007:Same or next day engraving turnaround on non-holiday orders is established and remain in place to this day see shipping schedule here for details.
2009:NeverUnder. LLC was given the official U.S. distribution of Opinel Cutlery as well as the permission to use opinel-usa.com to promote the Opinel brand.
2012: Reverted to Laguiole-Imports.com - Think God for that, Frederic got lucky on that one ;)
2014: NeverUnder, LLC becomes the exclusive U.S. distributor for Forge de Laguiole cutlery.
2016: February: We moved to sunny Jacksonville, Florida from Connecticut with absolutely no disruption in order fulfillment. To this day we are not quite sure how we pulled off but we did it :). Additionally, we are also very proud that 60% of our employees made the move to FL. No luck here, we simply treat our employees the same way we do our customers and of course we did not move to Alaska.
March: We are provided with the exclusive U.S. wholesale distribution of Ligne | W wine accessories & Arto Art Knife Technologies, both French business.
May: After seven years as an independent Opinel wholesale distributor and retailer NeverUnder, LLC was contracted to continue to serve as the official U.S retailer of Opinel cutlery on Opinel-USA.com.
The Opinel wholesale distribution is now directly handled by the Opinel brand and is located in Chicago https://www.wholesale.opinel-usa.com/
2017: March: We have the privilege to be the first to introduce the Laguiole Magnum 2-step waiter-style corkscrewto the world. Many thanks to "Gilles", the owner of Fontenille Pataud.
More to come: A couple of high-end Non-Laguiole brands are about the be introduced.