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Customer service is our #1 PRIORITY! Don't just take our word for it... read some of the feedback received from customers across the world.

Over the last 16 years Laguiole imports has grown from a small retailer to a full-fledged industry leader processing 1000s of Laguiole knives and corkscrews orders a year.
Our amazing growth was accomplished by providing our customers with the absolute best shopping experience, prices and above all customer service.

We pledge to provide you with a great shopping experience from the moment you visit our site all the way to our post-delivery warranty support.

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epic intro into the world of forge de laguiole

Play Video This week's featured collection - Forge de Laguiole 9 cm Pocket knives

Play video (with sound)

epic intro into the world of forge de laguiole

This week's featured collection - Forge de Laguiole 9 cm Pocket knives

so impressed!

"I was so impressed how fast my order arrived and it came from the other side of the world!!! 

The wine knife engraved added a personalized touch and made the gift so much more special.

Thank you so much and we will definitely use you again."

-Teagan Anderson 

MORE TESTIMONIALS HERE

I did my research

"I did my research on Laguiole pocket knives and was confident when I made this purchase that I was getting a quality item. Laguiole Imports still exceeded my expectations!

The knife was shipped immediately, received 2 days earlier than I anticipated and is absolutely perfect!

- REBECCA MANNING

MORE TESTIMONIALS HERE

beyond my expectations!!

"I had been looking for a LaGuiole pocket knife for my father, and all the ones in my price range were obviously not real. during my search, I stumbled upon your site, and was curious as to how to tell the difference between a knock off and a real one.

Your site gave me the information that I needed to make an informed."

- Stacey Jordan

MORE CUSTOMER TESTIMONIAL HERE

Shipping schedule

Free Two-Three Day Delivery

We hope the schedule below makes sense if not, or you simply need reassurance, please call us at 860-245-2211 between 9 am & 5 pm EST Monday through Friday, and we will clarify. Please keep in mind that we do not ship Saturdays and Sundays.

We offers FREE 1 to 3 business days delivery on all U.S orders $39 and up. Orders under $39 are shipped Free via first class mail.

In most cases, you will receive your order within 2 business days from shipping day. Additionally, our international customers can receive orders within 2 to 3 business days by selecting our FedEx International Priority option at checkout ($35 flat rate fee), Free with orders $300 USD and up.

A tracking number is provided with all shipping options; it will be provided as soon as your order ships.

All orders placed to be shipped non-express, engraved or not ship same or next business day (mostly same day depending on order time). All orders placed by 3 PM EST to be shipped express (UPS, FedEx or USPS) engraved or not ship same day. 

All orders are shipped from zip code 32246, Florida, USA. We do not use drop-shippers, we own, store and ship our products directly from our Jacksonville location.

  • Priority Mail  (free shipping over $39 order) has significantly improved and now offer very reliable turnarounds. 1 to 3 business days can be expected depending on destination. In many cases, this service will be three days faster than UPS to the far western states. See USPS map commitments below or visit the USPS website for a specific address. Use shipping from zip code 32246.
  • USPS first class (free shipping under $39 order) is reliable but a little inconsistent with a targeted delivery day. 1 to 5 business days (mostly 2 to 3) can be expected. See USPS commitments here.

USPS Express Mail. Mostly overnight but could be two days depending on location. See USPS commitments here - Use shipping from zip code 32246.

Other shipping solutions/carriers are available at checkout.

International Shipping

FedEx and UPS are both available. Choose "FedEx International Priority" or "UPS Express Saver" for 2/3 business days delivery (Local customs dependent).

International shipping costs do not include any customs taxes or fees your government agency may charge on receipt of the package.
 

International Shipping - FREE on all order over $300

FedEx and UPS are both available. Choose "FedEx International Priority" or "UPS Express Saver" for 2/3 business days delivery (Local customs dependent).

Freight Forwarding/Holding Policy

Due to the elevated risk of credit card fraud, customs issues, damaged shipments, and warranty issues, Laguiole-Imports.com does not allow shipping to freight forwarding services. We reserve the right to cancel all orders shipped to freight forwarders/holders without notice.
Any order shipped to freight forwarding or holding facility will not be eligible for any support.