Pre-Order Estimated Time of Arrival

Laguiole Repair & Warranty Support

Laguiole "Lifetime Warranties" have been abused by many manufacturers for decades. Some of them will honor it but most of them will not unless you are able to contact them in France and show a lot of patience and determination. Laguiole Imports strictly enforces all manufacturer warranties.

IF YOU PURCHASED YOUR ITEM FROM LAGUIOLE IMPORTS

If you are located in the United States we will handle the shipping fees to and from France for your repair or warranty service.In most cases, we will act on your behalf with the manufacturer and handle your claim quickly and efficiently (see details below).

IF YOU PURCHASED YOUR ITEM OVERSEA OR FROM AN OTHER U.S. RETAILER

For all brands except Forge de Laguiole (see tab below) we will not be able to handle your claim. You will need to contact the original retailer and most likely asked to ship your knife or corkscrew to France at your cost. Moreover, the manufacturer will require you to pay for the cost of the return shipping.

IF YOU PURCHASED YOUR ITEM FROM LAGUIOLE IMPORTS

IF YOU PURCHASED YOUR ITEM OVERSEA OR
FROM AN OTHER U.S. RETAILER

For all brands except Forge de Laguiole (see tab below) we will not be able to handle your claim. You will need to contact the original retailer and most likely asked to ship your knife or corkscrew to France at your cost. Moreover, the manufacturer will require you to pay for the cost of the return shipping.

Forge de Laguiole Warranty

Forge de Laguiole offers a lifetime limited warranty against manufacturer defects.

Warranty and repair support are only available for Forge de Laguiole cutlery purchased from a U.S. retailer located within the United States (proof of purchase required).

If the item failure is deemed to be a manufacturer's defect you will not be charged any repair fees. If it was not a manufacturer's defect (i.e. bent foil cutter blade, screw, etc...) you will be informed of the repair cost in advance. Expected turnaround is up to 2 months Please complete the form below to start the process.

Thanks, We received your claim and will reply shortly.

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Forge de Laguiole Model This field is required

Where was the item purchased? This field is required

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Chateau Laguiole Warranty

Chateau Laguiole offers a lifetime warranty against manufacturer defects.

Warranty and repairs support are only available for Chateau Laguiole purchased from Laguiole-Imports.com.
If your Chateau Laguiole was not purchased from us please contact the original retailer for warranty support.

Thanks, We received your claim and will reply shortly.

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Chateau Laguiole Model This field is required

Laguiole Imports order # or email used to place the order . This field is required

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Fontenille Pataud Warranty

Fontenille Pataud offers a lifetime limited warrantyagainst manufacturing defects.
Warranty and repairs support are only available for Fontenille Pataud cutlery purchased from Laguiole-Imports.com

Thanks, We received your claim and will reply shortly.

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Fontenille Pataud Model This field is required

Laguiole Imports order # or email used to place the order . This field is required

Max Capdebarthes Warranty

Max Capdebarthes offers a limited warranty against manufacturer defects. Leather sheaths will be repaired or replaced at the discretion of the manufacturer if the sheath is found to be defective.
What is covered: Any product failure due to manufacturer defect. Issues like cuts, punctured leather or obvious signs of negligence are not covered under the warranty. Please contact us with any warranty claims, do not send an item to France directly as it may not be handled correctly.

Thanks, We received your claim and will reply shortly.

First Name This field is required

Last Name This field is required

Email Address This field is required

Sheath Model This field is required

Laguiole Imports order # or email used to place the order . This field is required

Code38 Warranty

Code38 professional wine knives carry a Manufacturer’s international warranty covering any defects in materials or workmanship for the lifetime of the product. This Warranty does not cover fair wear and tear, alteration or unreasonable use. Register your Code38 to be covered by the Lifetime Warranty.

Code38 takes extraordinary measures so your Code38 will give you many years of dependable service. If it doesn't, at our discretion the manufacturer will gladly repair or replace it with one of equal or greater value. This warranty does not cover abuse, alteration, theft, loss, or unauthorised and/or unreasonable use of your Code38 product. This warranty does not cover accessories, engraving, colour finishes, cleaning or sharpening. To obtain warranty service, it must be an approved return, please contact us

Code38 Warranty Registration >>

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Code38 Model This field is required

where was your Code38 purchased? This field is required

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*Disclaimer:The above warranties are offered by the manufacturer, not Laguiole Imports.
Laguiole Imports cannot be held responsible for any issues with the manufacturer related to a warranty claim.

Pre-Order Estimated Time of Arrival

Laguiole Repair & Warranty Support

Forge de Laguiole Warranty

Chateau Laguiole Warranty

Fontenille Pataud Warranty

Max Capdebarthes Warranty

Code38 Warranty

Code38 Warranty Registration >>

*Disclaimer:The above warranties are offered by the manufacturer, not Laguiole Imports.Laguiole Imports cannot be held responsible for any issues with the manufacturer related to a warranty claim.

*Disclaimer:The above warranties are offered by the manufacturer, not Laguiole Imports.
Laguiole Imports cannot be held responsible for any issues with the manufacturer related to a warranty claim.