Need your Laguiole repair? Who you gonna call?
You Purchased Your Item From Laguiole Imports
If you are located in the United States we will handle the shipping fees to and from France for your repair or warranty service. In most cases, we will act on your behalf with the manufacturer and handle your claim quickly and efficiently.
You Did Not Purchase Your Item From Laguiole Imports
For all brands except Forge de Laguiole we will not be able to handle your claim. You will need to contact the original retailer and most likely asked to ship your knife or corkscrew to France at your cost. Moreover, the manufacturer will require you to pay for the cost of the return shipping.
* Photo of a broken spring on Chateau Laguiole corkscrew.