Laguiole Imports Reward Program

GET MORE PERKS

EARN 10% ON EVERY PURCHASE

How about 10x bonus points (10% back!) on every item we stock and free delivery in 3 days or less! on all orders $39 & up*

It is customers like you that have made us such a success, we would like to thank you for spreading the word about Laguiole Imports to your friends and family.


How To Start Earning Points

  • If you have an account you may allready have points, simply login to view your available points.
  • If you are a new customer, click CREATE AN ACCOUNT  to create a reward account and start earning today.

  • EARNING POINTS
  • REDEEMING POINTS
  • RULES
  • Earn 10 Reward Points for every $1 spent
    Every time you make a purchase you will earn points based on the price of the product, and these points are added to your Reward Points balance. (before shipping fees if any, taxes, and excluding purchases of gift cards)
  • Bonus Points
    As part of promotions, we may issue additional bonus Points to certain products. Purchase any number of these products and receive related bonus points in addition to the points you regularly earn based on the price of the product.

*Wholesale Customers or Discounted Accounts are Unable to Earn Reward Points

 

Use your points to redeem rewards as discount codes.
You can apply the discount code on the payment page during checkout. One discount code can be used per order.

$5 off (min. order $20)   500 points
$10 off   1,000 points
$15 off   1,500 points
$20 off   2,000 points
$25 off   2,500 points
$35 off   3,000 points
$70 off   6,000 points

 

LAGUIOLE IMPORTS Reward Points Program

NEVERUNDER, LLC (“DBA LAGUIOLE-IMPORTS.COM”) Reward Points Program provides a purchase incentive for qualified LAGUIOLE IMPORTS customers.

Qualified customers that are eligible to participate in the Program must be individuals, 18 years of age or older, who are not employees, agents and vendors (including wholesale customers) of LAGUIOLE IMPORTS, or their owners, affiliates or family members. Qualified LAGUIOLE IMPORTS customers must register with LAGUIOLE IMPORTS by Creating an Account at the LAGUIOLE-IMPORTS.COM website. By creating an Account, you agree to all of the Program terms and conditions as provided herein.

Earning LAGUIOLE IMPORTS Reward Points 

  • Earn 10 LAGUIOLE IMPORTS Reward Point for every $1 you spend with LAGUIOLE IMPORTS. 
    LAGUIOLE IMPORTS Reward Points are earned based on the price of the product these Reward Points are added to your Reward Points account balance. LAGUIOLE IMPORTS Reward Points earned from your purchases or Bonus Reward Points (extra LAGUIOLE IMPORTS Reward Points earned as part of a promotion) will only be available for orders placed under a LAGUIOLE IMPORTS account and after your order has been completely processed, shipped and payment has been received. LAGUIOLE IMPORTS will attempt to credit your account with Reward Points on a timely basis. However, you are responsible for making sure that Reward Points are properly credited. Any claim for Reward Points not credited accurately must be received by LAGUIOLE IMPORTS within six (6) months of the date of the applicable purchase along with supporting documentation. Reward Points will be reduced for returned products. Orders placed prior to acceptance into LAGUIOLE IMPORTS reward program are not eligible for reward points.
  • Bonus Points
    As part of promotions, LAGUIOLE IMPORTS may issue Bonus LAGUIOLE IMPORTS Reward Points for certain product purchases. Purchase any number of these products and receive related bonus Reward Points in addition to the points you regularly earn based on the price of the product. Bonus point promotions may over-ride current promotions and discounts.

Redeeming Points– Qualified customers redeem program Reward Points as follows:

  • The value of the Reward Points is determined by LAGUIOLE IMPORTS by using an exchange rate of both the actual monetary payments made on products to points, and an exchange rate of points earned to actual monetary payments on future purchases.
  • Redemption Rate for discount codes to apply at Checkout: 500 LAGUIOLE IMPORTS Reward Points = $5
  • You can redeem your LAGUIOLE IMPORTS Reward Points durring checkout via a discount code. When you are logged in to your LAGUIOLE IMPORTS Account, you will have the option of using Reward Points as one of the payment methods. The option to use Reward Points and their monetary equivalent will be shown to you on the lower left side of all non-checkout pages. Redeemable Reward Points can be used in conjunction with other payment methods such as credit cards. LAGUIOLE IMPORTS Reward Points are redeemable on future orders only and cannot be used with current purchases on which the LAGUIOLE IMPORTS Reward Points accrue. LAGUIOLE IMPORTS Reward Points have no cash value and may be surrendered for reward value only on Laguiole-Imports.com orders.
  • Canceled purchases will result in a loss of any applicable reward points earned for the canceled order.
  • Purchases returned to LAGUIOLE IMPORTS for a refund will result in the forfeiture of Reward Points accrued for all returned items. If the amount of Reward Points earned for all returned items is unavailable for forfeiture, the value of the point shortage will be deducted from the total refund.


Reward Points Expiration

LAGUIOLE IMPORTS Reward Points will expire 365 days from the day the Reward Points are posted to your account. Reward Points will expire in the order from which the Reward Points were first earned (on a first-in, first-out basis). LAGUIOLE IMPORTS may, but is not required to, provide notice of expiration of Reward Points.


Managing My Reward Points

You have the ability to view and manage your Reward Points by clicking the orange " YOUR EARNED REWARD POINTS" buton located on the botom left corner of all non-checkout paged. The history will also show you comprehensive informational messages regarding Reward Points, including expiration notifications, if applicable. By creating an Account, you agree to receive Program e-mail communication unless otherwise specifically requested. A customer may terminate his or her participation in the Program by contacting LAGUIOLE IMPORTS. In addition to the other terms hereof, LAGUIOLE IMPORTS may terminate a customer’s participation in the Program if points are issued, received or redeemed through misrepresentation, fraud, theft, conversion, computer/system error and/or glitches or other illegal acts or means, or violation of the terms and conditions of the Program. Upon such terminations all Program Reward Points shall be forfeited immediately. You may not sell, assign, make a gift of or otherwise transfer all or any part of your Reward Points.


Modification, Suspension and Termination of the Program
LAGUIOLE IMPORTS reserves the right at any time, in its sole discretion, with or without notice, to: suspend or modify the Program, including these terms and conditions, in whole or in part; to modify, limit, or suspend any Program offers and/or the use or redemption of Reward Points in any respect; to modify or change redemption procedures, including the number of Reward Points required for particular rewards; and to modify, limit or suspend the accrual of Reward Points, including but not limited to imposing time limits and changes in Reward Point values. In addition, LAGUIOLE IMPORTS reserves the right, in its sole discretion to terminate the Program upon 30 days prior notice to all active members or, in the case of termination where the Program is replaced by a similar program, immediately upon notice to all active members. In the event of such a termination of the Program, Reward Points that are not redeemed by the termination date of the Program will be forfeited and may not thereafter be redeemed.
You should not rely upon the continued availability of the Program, or any earning, redemption, or other offers made in connection with the Program. All offers are available while supplies last, subject to any applicable cancellation policies, and are subject to change and/or revocation without notice.

Limitation on Liability
BY ENROLLING IN THE PROGRAM, YOU AGREED THAT LAGUIOLE IMPORTS , ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, MANAGERS, DIRECTORS, GOVERNORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “RELEASED PARTIES”) SHALL NOT HAVE ANY LIABILITY TO YOU FOR ANY CLAIM, LOSS, INJURY, DAMAGE, ACCIDENT, COST OR EXPENSE OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER DAMAGES (COLLECTIVELY, "LOSSES AND DAMAGES"), DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATED TO (I) THE PROGRAM, THE TERMS AND CONDITIONS HEREOF OR ANY ACTIVITY RELATED TO THE PROGRAM; (II) ANY FAILURE, DELAY OR DECISION BY LAGUIOLE IMPORTS IN ADMINISTERING THE PROGRAM; (III) ANY UNAUTHORIZED BREACH OF SECURITY REGARDING YOUR PERSONAL INFORMATION RELATED TO THE PROGRAM; (IV) ANY OFFER, REPRESENTATION, STATEMENT OR CLAIM ABOUT THE PROGRAM, ANY PRODUCTS OR SERVICES OF THE PROGRAM; (V) ANY PRINTING, PRODUCTION, OR OTHER ERRORS IN ANY MEDIUM RELATED TO THE PROGRAM; (VI) ANY DELAY OR FAILURE TO CREDIT REWARD POINTS TO YOUR ACCOUNT; OR (VII) ANY FAILURE TO PROVIDE PROGRAM COMMUNICATION. THESE LIMITATIONS OF LIABILITY SHALL APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF ONE OF THE RELEASED PARTIES OR ONE OF THEIR REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSSES AND DAMAGES, AND WITHOUT REGARD TO THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
THE MAXIMUM COMBINED AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR ANY CAUSE WHATSOEVER IN ANY CALENDAR YEAR ARISING OUT OF OR IN CONNECTION WITH ANY OF THE MATTERS DESCRIBED ABOVE SHALL NOT IN ANY EVENT EXCEED TEN U.S. DOLLARS ( $10.00).
IF ANY OF THE FOREGOING LIMITATIONS OF LIABILITY OR THE FOLLOWING WARRANTY DISCLAIMER IS FOUND TO BE VOID, INVALID, OR UNENFORCEABLE FOR ANY REASON, THEN SUCH LIMITATIONS OF LIABILITY AND/OR DISCLAIMER SHALL BE MODIFIED TO THE MINIMUM EXTENT NECESSARY TO ACCOMPLISH THE PURPOSE AND INTENT OF THE ORIGINAL PROVISIONS TO THE FULLEST EXTENT ALLOWED BY LAW AND THE REMAINING LIMITATIONS OF LIABILITY AND WARRANTY DISCLAIMERS SHALL REMAIN IN FULL FORCE AND EFFECT.

No Warranty
LAGUIOLE IMPORTS HEREBY DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WHATSOEVER, WHETHER WRITTEN OR ORAL, EXPRESS, IMPLIED, STATUTORY, OR ARISING BY OPERATION OF LAW, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH RESPECT TO THE PROGRAM AND THE WEBSITE.

Governing Law and Interpretation
Your participation in the Program shall be deemed made, performed, transacted, and closed in the State of Florida in the United States of America. By enrolling in the Program, you agree that the laws of the State of Florida in the United States of America, without regard to its conflict of laws rules, will govern the Program and these Program terms and conditions. The interpretation of these Program terms and conditions and any rules related to the Program shall be at the sole discretion of LAGUIOLE IMPORTS. LAGUIOLE IMPORTS may assign its rights and obligations under this Program and such assigned obligations shall be the sole responsibility of the assignee. This Program and the issuance of Reward Points is void where prohibited or restricted by law.

Shipping schedule

Free Two-Three Day Delivery

We hope the schedule below makes sense if not, or you simply need reassurance, please call us at 860-245-2211 between 9 am & 5 pm EST Monday through Friday, and we will clarify. Please keep in mind that we do not ship Saturdays and Sundays.

We offers FREE 1 to 3 business days delivery on all U.S orders $39 and up. Orders under $39 are shipped Free via first class mail.

In most cases, you will receive your order within 2 business days from shipping day. Additionally, our international customers can receive orders within 2 to 3 business days by selecting our FedEx International Priority option at checkout ($35 flat rate fee), Free with orders $300 USD and up.

A tracking number is provided with all shipping options; it will be provided as soon as your order ships.

All orders placed to be shipped non-express, engraved or not ship same or next business day (mostly same day depending on order time). All orders placed by 3 PM EST to be shipped express (UPS, FedEx or USPS) engraved or not ship same day. 

All orders are shipped from zip code 32246, Florida, USA. We do not use drop-shippers, we own, store and ship our products directly from our Jacksonville location.

  • Priority Mail  (free shipping over $39 order) has significantly improved and now offer very reliable turnarounds. 1 to 3 business days can be expected depending on destination. In many cases, this service will be three days faster than UPS to the far western states. See USPS map commitments below or visit the USPS website for a specific address. Use shipping from zip code 32246.
  • USPS first class (free shipping under $39 order) is reliable but a little inconsistent with a targeted delivery day. 1 to 5 business days (mostly 2 to 3) can be expected. See USPS commitments here.

USPS Express Mail. Mostly overnight but could be two days depending on location. See USPS commitments here - Use shipping from zip code 32246.

Other shipping solutions/carriers are available at checkout.

International Shipping

FedEx and UPS are both available. Choose "FedEx International Priority" or "UPS Express Saver" for 2/3 business days delivery (Local customs dependent).

International shipping costs do not include any customs taxes or fees your government agency may charge on receipt of the package.

 

International Shipping - FREE on all order over $300

FedEx and UPS are both available. Choose "FedEx International Priority" or "UPS Express Saver" for 2/3 business days delivery (Local customs dependent).

Freight Forwarding/Holding Policy

Due to the elevated risk of credit card fraud, customs issues, damaged shipments, and warranty issues, Laguiole-Imports.com does not allow shipping to freight forwarding services. We reserve the right to cancel all orders shipped to freight forwarders/holders without notice.
Any order shipped to freight forwarding or holding facility will not be eligible for any support.