Laguiole "Lifetime Warranties" have been abused by many manufacturers for decades. Some of them will honor it but most of them will not unless you are able to contact them in France and show a lot of patience and determination. Laguiole Imports strictly enforces all manufacturer warranties.
IF YOU PURCHASED YOUR ITEM FROM LAGUIOLE IMPORTS
If you are located in the United States we will handle the shipping fees to and from France for your repair or warranty service.In most cases, we will act on your behalf with the manufacturer and handle your claim quickly and efficiently (see details below).
IF YOU PURCHASED YOUR ITEM OVERSEA OR FROM AN OTHER U.S. RETAILER
For all brands except Forge de Laguiole (see tab below) we will not be able to handle your claim. You will need to contact the original retailer and most likely asked to ship your knife or corkscrew to France at your cost. Moreover, the manufacturer will require you to pay for the cost of the return shipping.